Troubleshooting

I don't have admin rights. Can I install/use the software?
The Huddle Hub app is needed for the client to connect to the hub, and it requires Administration rights to be installed. If for some reason you cannot - o...
Mon, 12 Mar, 2018 at 6:02 PM
I use HHO+ as an access point but cannot access the internet
Please open the Network tab from the Web Console pages. Verify that the "LAN access to session participants only" flag is not checked.
Mon, 12 Mar, 2018 at 6:06 PM
I cannot see the hub from Lifesize Cloud software
Please change the output video resolution: Open the Huddle Hub app, click on the 3-dots menu, click Settings. On the bottom find the "Multicam feed outp...
Tue, 20 Mar, 2018 at 9:31 AM
The app doesn't work on Windows 7
Huddle Hub requires at least Microsoft Windows 7 SP1 (Service Pack 1) in order to run. Please note also the following requirements: - Microsoft .NET Fr...
Sat, 7 Apr, 2018 at 12:39 PM